Privacy Policy
1. Introduction
Spheresmith is a Decision Intelligence platform designed to help organisations create governed, auditable, and explainable decision systems.
This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, interact with our services, or communicate with us.
Spheresmith is operated by Growthsphere Inc, the parent company and legal entity responsible for the platform and related services.
If you have questions regarding this policy, you may contact us at info@growthsphere.ai.
2. Scope of this Policy
This Privacy Policy applies to:
- Visitors to the Spheresmith website
- Organisations and users interacting with our products or demos
- Individuals contacting us through forms, email, or other communication channels
Our services are designed primarily for enterprise and organisational users rather than individual consumers.
3. Information We Collect
We collect information in the following ways.
Information You Provide
When you interact with us, we may collect information such as:
- Name
- Work email address
- Organisation name
- Job title
- Phone number if provided
- Any information you include in communications with us
This typically occurs when you:
- Fill out a contact form
- Request information or demos
- Download materials
- Communicate with us via email
Automatically Collected Information
When you visit our website, certain technical information may be collected automatically, including:
- IP address
- Browser type and version
- Device type
- Pages visited
- Time and date of access
- Referring website
This information helps us understand how visitors interact with our website and improve its performance.
Organisational Data in Product Environments
If your organisation deploys Spheresmith products such as:
- Decision Intelligence Applications (DIA)
- Prism
the system may process organisational data including:
- enterprise policies
- system of record data inputs
- decision records and contextual metadata
- workflow approvals and decision lifecycle information
These data structures exist so decisions can be documented, audited, and reproduced as part of decision infrastructure.
Spheresmith Home Page
All such data remains subject to the contractual agreements between your organisation and Growthsphere Inc.
4. How We Use Information
We use collected information to:
- Respond to enquiries and requests
- Provide and improve our services
- Operate and maintain the website
- Communicate with prospective or existing customers
- Ensure security and reliability of our systems
- Analyse usage trends and improve user experience
We do not sell personal information.
5. Data Processing and AI Systems
Spheresmith products enable structured decision records, contextual reasoning, and governance workflows.
Spheresmith Home Page
AI systems may process enterprise data in order to:
- generate decision artefacts
- analyse contextual information
- support reasoning workflows
- enable traceable and auditable decision processes
Where AI processing occurs, it operates within the configuration and governance policies defined by the client organisation.
6. Data Security
We implement technical and organisational safeguards designed to protect information from unauthorised access, alteration, disclosure, or destruction.
These may include:
- encryption in transit and at rest
- access control and authentication mechanisms
- secure infrastructure
- monitoring and logging systems
The organisation behind Spheresmith maintains SOC 2 Type II certification, reflecting established controls for security and operational reliability.
Spheresmith About Page
7. Data Sharing
We may share information only in the following circumstances.
Service Providers
Trusted vendors that assist in hosting, infrastructure, analytics, or communication services.
Legal Requirements
Where required by law, regulation, or legal process.
Corporate Structure
As Spheresmith is operated by the parent entity Growthsphere Inc, information may be processed within that corporate structure.
We do not sell personal data to third parties.
8. Data Retention
We retain personal information only for as long as necessary to:
- fulfil the purposes outlined in this policy
- comply with legal or contractual obligations
- maintain business records
Enterprise customers may define retention policies for data within product deployments.
9. Your Rights
Depending on applicable law, you may have the right to:
- request access to your personal information
- request correction of inaccurate information
- request deletion of personal data
- object to certain forms of processing
Requests may be submitted to info@growthsphere.ai.
10. Third Party Links
Our website may contain links to external sites or resources. We are not responsible for the privacy practices or content of those third party websites.